ISO IEC 20000-1 2011 Service Management Library

ISO IEC 20000-1 2011 is an IT service management standard.

Introduction to ISO IEC 20000-1 2011

Outline of ISO IEC 20000-1 2011 Standard

Overview of ISO IEC 20000-1 IT Service Standard

ISO IEC 20000-1 IT Service Management Definitions

ISO IEC 20000-1 IT Standard Translated into Plain English

How to Perform an IT Service Management Gap Analysis

ISO IEC 20000-1 IT Service Management Audit Tool

Plain English IT Service Management Checklist

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Updated on December 22, 2015. On the Web since May 25, 1997.