AS9100C 2009 Gap Analysis Tool

The following material will introduce our Plain English Gap Analysis Tool.
However, we will not present the complete product. Instead, we will show
you how our Gap Analysis Tool is organized and how it is used. In addition,
we will show you some examples of our approach. Once you've examined
our approach, we hope you'll consider purchasing our complete
AS9100C(2009) Plain English Gap Analysis Tool (Title 71).

Our Plain English Gap Analysis Tool can help you to identify the gaps
that exist between the new standard and your organization's processes.
Once you know exactly where your gaps are, you can take steps to
fill them. By using this approach, you will not only comply with the
new AS9100C standard, but you will also improve the overall
effectiveness of your quality management system (QMS).

Our Plain English Gap Analysis Tool is easy to understand and
ready to use. It is focused, detailed, and complete. We guarantee it!

AS9100C(2009) GAP ANALYSIS TOOL

PART

TITLE 71 TABLE OF CONTENTS

PAGE

1

Profile of Gap Analysis Project

3

2

Introduction to AS9100C(2009)

4

3

Explanation of Gap Analysis Process

11

4

General Gap Analysis Questionnaire

15

5

Management Gap Analysis Questionnaire

24

6

Resource Gap Analysis Questionnaire

31

7

Realization Gap Analysis Questionnaire

<SAMPLE

8

Remedial Gap Analysis Questionnaire

89

9

Process-based QMS Development Plan

115

10

Quality Management Terminology

130

11

Legal and Contact Information

156

AUG 2009

COPYRIGHT © 2009 PRAXIOM RESEARCH GROUP LIMITED. ALL RIGHTS RESERVED.

EDITION 1.0

Our Plain English Gap Analysis Tool has two phases.
The following material will introduce these two phases.

OVERVIEW OF GAP ANALYSIS PROCESS

 

PHASE ONE: IDENTIFY GAPS

 

ANSWER EACH GAP ANALYSIS QUESTION

ANSWER "YES" 

REQUIREMENT
HAS BEEN MET

NO ACTION
REQUIRED

ANSWER "NO"

GAP HAS BEEN
IDENTIFIED

REMEDIAL ACTION
SHOULD BE TAKEN

ANSWER "N/A" 

REQUIREMENT IS
NOT APPLICABLE

JUSTIFY
EXCLUSIONS

FOR EACH "NO" ANSWER SELECT THE QUALITY
PROCESSES THAT NEED FURTHER DEVELOPMENT

 

PHASE TWO: FILL GAPS

 

PREPARE PROCESS DEVELOPMENT PLANS
 USING OUR PROCESS DEVELOPMENT FORMS

IMPLEMENT YOUR PROCESS DEVELOPMENT
PLANS AND TRACK IMPLEMENTATION USING
OUR PROCESS DEVELOPMENT FORMS

 

Phase One: Identify Gaps

Phase One asks you to identify gaps by performing a gap analysis.
Use our five gap analysis questionnaires (4 to 8) to carry out your
analysis. These five questionnaires list the five sets of requirements
that make up the AS9100C(2009) standard. However, instead of listing
requirements in the form of statements, they are listed as questions.

Each gap analysis question has either two or three possible answers.
Whenever a question refers to a requirement that must be met in order
to comply with AS9100C, we offer two possible answers: YES and NO.
A
YES answer means that your organization has already met a
requirement while a NO answer points to a gap that must be filled.

However, whenever a requirement may be excluded or ignored, we offer
a third option: N/A. Select N/A if the requirement is not applicable in your
situation. The N/A option is added to every Part 7 question because you
may exclude or ignore any Part 7 requirement if you can justify doing so.

NO answers reveal gaps that exist between the AS9100C standard and
your organization's processes. Whenever you answer NO to a question,
you are stating that at least one process fails to meet an AS9100C(2009)
requirement. A NO answer tells you that at least one of your processes
needs some work. It tells you that at least one process needs to be
developed, modified, or improved. Therefore, whenever you answer
NO
to a question, you must consider your processes, and decide
which ones need to be changed.

We use a process approach, not only because it makes good sense
to do so, but also because AS9100C has made it mandatory. Clause 4.1
of AS9100C makes it very clear that organizations must identify and
manage the processes that make up their quality systems.

Since the process approach is now central to AS9100, we have
tried to identify the processes that make up a quality management
system (QMS). Some of these processes are listed below:

  1. Quality management process

  2. Resource management process

  3. Training and awareness process

  4. Product purchasing management process

  5. Design and development process

  6. Risk management process

  7. Work transfer control process

  8. Production management process

  9. Service provision process

  10. Product management process

  11. Customer relationship management process

  12. Internal quality management audit process

  13. Monitoring and measuring process

  14. Management review process

Of course, this does not exhaust the list of possible processes that
could be used to establish a QMS, nor does it exhaust the many ways
in which processes can be grouped into larger processes or subdivided
into smaller ones. Your organizationís list of processes may be different
from the ones we have listed.

Phase Two: Fill Gaps

Once you've identified all of your gaps (NO answers), you can begin
to fill them. In general, you fill your gaps by preparing and implementing
Process Development Plans using the following Process Development
Forms
:

  1. Quality management process development form

  2. Resource management process development form

  3. Training and awareness process development form

  4. Product purchasing management process development form

  5. Design and development process development form

  6. Risk management process development form

  7. Work transfer control process development form

  8. Production management process development form

  9. Service provision process development form

  10. Product management process development form

  11. Customer relationship management process development form

  12. Internal quality management audit process development form

  13. Monitoring and measuring process development form

  14. Management review process development form

Use these Process Development Forms to prepare your Process
Development Plans.
Each form is used to list the remedial actions
that should be taken to fill your gaps.

While we have identified 14 processes, you donít have to agree with the
way in which weíve divided things up. If your list of processes differs from
ours, thatís fine (weíve provided a blank form for this purpose). Just make
sure that your list can accommodate every relevant AS9100C requirement,
and that it also meets your organizationís needs.

Of course, before you can list your remedial actions, you need to formulate
them. In general, remedial action statements can be formulated by turning
our gap analysis questions into simple action statements.

For example, a gap analysis question might ask: "Do you protect your
monitoring and measuring equipment?" In order to prepare a remedial
action statement, all you have to do is re-write it as follows: "Protect
monitoring and measuring equipment". This remedial action statement
is then listed on our Monitoring and Measuring Process Development
Form (13 above). In most cases, that's all there is to it. However, in some
cases, you may need to be more specific, or you may need to formulate
a slightly different action statement for several different processes.

As you list your remedial actions using our 14 process development
forms, you will assign a Remedial Action Number (RAN) to each action,
and record cross references to the corresponding AS9100C clause numbers
(see the AS column) and gap analysis question (see the Q column).
Also, specify who was given the responsibility to ensure that the
remedial action is carried out. Then use these forms to monitor
and control implementation.

Once youíve done this for all gaps, you will have several Process
Development Plans
which, taken together, make up a detailed Process-
based Quality Management System Development Plan
that will be unique
to your organization. And once youíve implemented your Process-based
QMS Development Plan
, you will have an
AS9100C(2009) compliant
process-based quality management system.

You can also use your Process-based QMS Development Plan to help
you figure out how much time it will take and how much it will cost to
bring your QMS into compliance with the new
standard.

The following example will show you what our
Gap Analysis Tool looks like. It is taken from
  Part 7: Realization Gap Analysis Tool.

Our AS9100C Gap Analysis Tool uses a black font to identify ISO 9001 questions
while this blue font is used to identify questions that are unique to AS9100C.

AS9100C(2009) GAP ANALYSIS TOOL

7. PRODUCT REALIZATION GAP ANALYSIS QUESTIONNAIRE

7.1 CONTROL PRODUCT REALIZATION PLANNING PROCESS

7.1.1 ESTABLISH A PROJECT MANAGEMENT PROCESS

1

Do you plan your product realization projects?

YES

NO

N/A

 

 

2

 

Is your project planning method appropriate?

YES

NO

N/A

 

 

3

 

 

Is it appropriate to your organization?

YES

NO

N/A

 

 

4

 

 

Is it appropriate to your product?

YES

NO

N/A

 

 

5

 

Is your project management method appropriate?

YES

NO

N/A

 

 

6

 

 

Is it appropriate to your organization?

YES

NO

N/A

 

 

7

 

 

Is it appropriate to your product?

YES

NO

N/A

 

 

8

Do you manage your product realization projects?

YES

NO

N/A

 

 

9

 

Do you control how product realization
projects are structured and managed?

YES

NO

N/A

 

 

10

 

 

Do you meet product realization requirements
within acceptable risk constraints?

YES

NO

N/A

 

 

11

 

 

Do you meet product realization requirements
within acceptable schedule constraints?

YES

NO

N/A

 

 

12

 

 

Do you meet product realization requirements
within acceptable resource constraints?

YES

NO

N/A

 

 

7.1.2 ESTABLISH A RISK MANAGEMENT PROCESS

13

Have you established a process to manage the risk
associated with the achievement of your organizationís
product realization requirements?

YES

NO

N/A

 

 

14

 

Have you figured out how youíre going to
assign risk management responsibilities?

YES

NO

N/A

 

 

15

 

Have you figured out how youíre going to
define your organizationís risk criteria?

YES

NO

N/A

 

 

16

 

 

Have you figured out how youíre going to determine
the likelihood that an undesirable situation or
circumstance will actually occur?

YES

NO

N/A

 

 

17

 

 

Have you figured out how youíre going to
evaluate potentially negative consequences?

YES

NO

N/A

 

 

18

 

 

Have you figured out how youíre going
to make risk acceptance decisions?

YES

NO

N/A

 

 

19

 

Have you figured out how youíre going to manage risks?

YES

NO

N/A

 

 

20

 

 

Have you figured out how youíre
going to identify risks?

YES

NO

N/A

 

 

21

 

 

Have you figured out how youíre
going to assess risks?

YES

NO

N/A

 

 

22

 

 

Have you figured out how youíre
going to communicate risks?

YES

NO

N/A

 

 

23

 

Have you figured out how youíre going to manage the
actions that must be taken to mitigate the risks that
exceed limits set by your risk acceptance criteria?

YES

NO

N/A

 

 

24

 

 

Have you figured out how youíre going to identify
the actions that must be taken to mitigate risks?

YES

NO

N/A

 

 

25

 

 

Have you figured out how youíre going to implement
the actions that must be taken to mitigate risks?

YES

NO

N/A

 

 

26

 

Have you figured out how youíre going to control
the acceptable risks that remain after youíve taken
action to mitigate unacceptable risks?

YES

NO

N/A

 

 

27

Did you implement your risk management process?

YES

NO

N/A

 

 

28

 

Did you assign risk management responsibilities?

YES

NO

N/A

 

 

29

 

Do you manage product realization risks?

YES

NO

N/A

 

 

30

 

 

Do you identify product realization risks?

YES

NO

N/A

 

 

31

 

 

Do you assess product realization risks?

YES

NO

N/A

 

 

32

 

 

 

Do you determine the likelihood that an undesirable
situation or circumstance will actually occur?

YES

NO

N/A

 

 

33

 

 

 

Do you evaluate potentially negative consequences?

YES

NO

N/A

 

 

34

 

 

 

Do you make risk acceptance decisions?

YES

NO

N/A

 

 

35

 

 

Do you communicate product realization risks?

YES

NO

N/A

 

 

36

 

Do you manage the actions that must be taken
to mitigate the risks that exceed the limits set
by your risk acceptance criteria?

YES

NO

N/A

 

 

37

 

 

Do you identify the actions that
must be taken to mitigate risks?

YES

NO

N/A

 

 

38

 

 

Do you implement the actions that
must be taken to mitigate risks?

YES

NO

N/A

 

 

39

 

Do you control the risks that remain after youíve
implemented actions to mitigate unacceptable risks?

YES

NO

N/A

 

 

40

Do you maintain your risk management process?

YES

NO

N/A

 

 

41

 

Do you make sure that your risk management process
continues to be appropriate for your organization?

YES

NO

N/A

 

 

42

 

Do you make sure that your risk management process
continues to be appropriate for your products?

YES

NO

N/A

 

 

43

Etcetera ...

YES

NO

N/A

 

 

 

ORGANIZATION:

YOUR LOCATION:

COMPLETED BY:

DATE COMPLETED:

REVIEWED BY:

DATE REVIEWED:

AUG 2009

COPYRIGHT © 2009 PRAXIOM RESEARCH GROUP LIMITED. ALL RIGHTS RESERVED.

EDITION 1.0

PART 7

GAP ANALYSIS QUESTIONNAIRES

PAGE 39


Praxiom Research Group Limited

Now that you know what our Gap Analysis Tool looks like, please
consider purchasing Title 71: AS9100C(2009) Gap Analysis Tool.
If you purchase our Plain English Gap Analysis Tool, you'll find that it's
integrated, detailed, exhaustive, and easy to understand. You'll find that
we've worked hard to create a high quality product. In fact, we guarantee it.

Title 71 can be delivered to you on CD or as an email attachment.
Title 71 is 157 pages long and comes in pdf and MS doc file formats.

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MORE AS9100C PAGES

Introduction to AS9100C Standard

Plain English Aerospace QMS Definitions

Overview of this Quality Management Standard

How to Upgrade to the new Quality Management Standard

Plain English Aerospace Quality Management Audit Program


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Updated on November 30, 2013. First published on August 31, 2009.

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