AS9100C(2009)

Translated into Plain English

PART

CONTENTS

PAGE

1

Introduction

3

2

Overview of Requirements

19

3

Plain English Dictionary

22

4
4.1
4.2

General Requirements
Develop your Quality Management System
Document your Quality Management System

48
48
52

5
5.1
5.2
5.3
5.4
5.5
5.6

Management Requirements
Show your Commitment to Quality
Focus on your Customers
Support your Quality Policy
Carry out your QMS Planning
Allocate Responsibility and Authority
Perform QMS Management Reviews

57
57
58
58
59
59
62

6
6.1
6.2
6.3
6.4

Resource Requirements
Provide Required QMS Resources
Provide Competent QMS Personnel
Provide Necessary Infrastructure
Provide Suitable Work Environment

64
64
65
66
67

7
7.1
7.2
7.3
7.4
7.5
7.6

Realization Requirements
Control Product Realization Planning
Control Customer-Related Processes
Control Product Design and Development
Control Purchasing and Purchased Products
Control Production and Service Provision
Control Monitoring and Measuring Equipment

69
69
77
81
90
98
114

8
8.1
8.2
8.3
8.4
8.5

Remedial Requirements
Establish Monitoring and Measurement Processes
Carry out Monitoring and Measurement Activities
Identify and Control Nonconforming Products
Collect and Analyze Quality Management Data
Make Improvements and Take Remedial Actions

117
117
123
131
134
135

9

Legal and Contact Information

140

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AS9100C (2009) Translated into Plain English
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Updated on April 19, 2012. On the Web since May 25, 1997.