|
ISO 9000 2005 Quality Management Principles Translated into Plain English |
According to ISO 9000, the ISO 9001 and
9004 standards are based on
eight quality management
principles. These principles were
chosen
because they can be used to improve performance and achieve success.
But how can you ensure that your organization applies these principles?
The answer is to establish a quality
management
system that meets the
ISO 9001 2008 standard. If you do so, your organization will automatically
apply these
principles. This is because they permeate the
ISO 9001
standard and will therefore be
built into any
quality system that is
based on this standard. So if you want to improve the performance
of your organization, you need to develop and implement an
ISO 9001 2008 quality management system that
applies the eight principles listed below.
|
1 |
Focus |
Organizations rely on customers. Therefore:
|
| 2 |
Provide leadership |
Organizations rely on leaders. Therefore:
|
|
3 |
Involve |
Organizations rely on people. Therefore:
|
|
4 |
Use a |
Organizations are more efficient and effective
|
|
5 |
Take a |
Organizations are more efficient and effective
|
|
6 |
Encourage |
Organizations
are more efficient and effective
|
|
7 |
Get the facts |
Organizations perform better when their
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|
8 |
Work |
Organizations depend on their suppliers
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