ISO 9001 2008 PROCESS-BASED QMS DEVELOPMENT PLAN

12. MANAGEMENT REVIEW process development plan

ISO

ASSIGNED TO

start

finish

A

Develop your management review process

1

Give your management representative the responsibility
and authority to develop your management review process.

5.5.2

2

Give your management representative the responsibility
and authority to implement your management review process.

5.5.2

3

Give your management representative the responsibility
and authority to maintain your management review process.

5.5.2

4

Give your management representative the responsibility
and authority to improve your management review process.

5.5.2

5

Give your management representative the responsibility and authority
to make sure that management reviewers know what customers expect.

5.5.2

6

Give your management representative the responsibility and authority
to make sure that management reviewers know what regulators require.

5.1

7

Use documents to plan your management review process.

4.2.1

8

Plan how you’re going to manage your management review process.

5.4.2

9

Plan how you’re going to control your management review process.

5.4.2

10

Plan how information will be used to control review process.

7.5.1

11

Plan how work instructions will be used to control review process.

7.5.1

12

Plan how measurements will be used to control review process.

7.5.1

13

Plan how monitoring will be used to control review process.

7.5.1

14

Plan how you’re going to support your management review process.

5.4.2

15

Plan how you’re going to provide resources.

5.4.2

16

Plan how you’re going to provide information.

5.4.2

17

Plan how you’re going to monitor your
management review process performance.

5.4.2

18

Plan how you’re going to measure your
management review process performance.

5.4.2

19

Plan how you’re going to improve your
management review process performance.

5.4.2

20

Set quality objectives for your management review
process in all functional areas and at all levels.

5.1
5.4.1

21

Make sure that your quality objectives are effective.

5.4.1

22

Make sure that your quality objectives are measurable.

5.4.1

23

Make sure that your quality objectives support
and are consistent with your quality policy.

5.4.1

24

Figure out how you’re going to make sure that
your management review process is effective.

4.1

25

Figure out how you’re going to ensure that
your review process operations are effective.

4.1

26

Establish criteria that you can use to ensure that
your review process operations are effective.

4.1

27

Establish methods that you can use to ensure that
your review process operations are effective.

4.1

28

Figure out how you’re going to ensure that your
management review process control is effective.

4.1

29

Establish criteria that you can use to ensure that
management review process control is effective.

4.1

30

Establish methods that you can use to ensure that
management review process control is effective.

4.1

31

Figure out what kind of data you need to collect
about your management review process.

8.4

32

Figure out what kind of data you need in order to be able to demonstrate that your management review process is suitable.

8.4

33

Figure out what kind of data you need in order to be able to demonstrate that your management review process is effective.

8.4

34

Figure out what kind of data you need to have in order
to be able to identify opportunities to improve the
effectiveness of your management review process.

8.4

35

Identify the infrastructure that your management review process
needs in order to ensure that products meet requirements.

6.3

36

Identify the physical spaces that your review process needs.

6.3

37

Identify the workspaces that your review process needs.

6.3

38

Identify the equipment that your review process needs.

6.3

39

Identify the hardware that your review process needs.

6.3

40

Identify the software that your review process needs.

6.3

41

Identify the utilities that your review process needs.

6.3

42

Identify the support services that your review process needs.

6.3

43

Identify the transportation services that are needed.

6.3

44

Identify the communications services that are needed.

6.3

45

Identify the information services that are needed.

6.3

46

Identify the work environment that your management review
process needs in order to ensure that products meet requirements

6.4

47

Identify the physical working conditions that must exist
in order to ensure that product requirements are met.

6.4

48

Identify the environmental working conditions that must
exist in order to ensure that product requirements are met.

6.4

49

Identify the competence requirements of your
organization’s management review personnel.

6.2.2

50

Develop records for your management review process.

4.2.4

51

Make sure that your management review records are useable.

4.2.4

52

Make sure that management review records are legible.

4.2.4

53

Make sure that management review records are identifiable.

4.2.4

54

Make sure that management review records are retrievable.

4.2.4

55

Ensure that records can be used as a reliable source of evidence.

4.2.4

56

Ensure that records can prove that requirements have been met.

4.2.4

57

Ensure that management review records can
prove that your products meet requirements.

7.1
4.2.4

58

Ensure that management review records can prove that
your management review process meets requirements.

7.1
4.2.4

59

Ensure that records can prove that your process is effective.

4.2.4

60

Identify the resources that your management review process needs.

6.1

61

Identify resources needed to implement management review process.

6.1

62

Identify resources needed to maintain management review process.

6.1

63

Identify resources needed to improve management review process.

6.1

64

Identify the resources that you need in order to be able to continually improve the effectiveness of your review process.

6.1