20000-1 Service Management Library

ISO IEC 20000-1 2011 is a generic service management standard.

Introduction to ISO IEC 20000-1 2011

Outline of ISO IEC 20000-1 2011 Standard

Overview of ISO IEC 20000-1 Service Standard

ISO IEC 20000-1 Service Management Definitions

ISO IEC 20000-1 Standard Translated into Plain English

How to Perform a Service Management Gap Analysis

ISO IEC 20000-1 Service Management Audit Tool

Plain English Service Management Checklist


ISO 31000 Risk Management Guide

ISO 45001 OH&S Management Guide

ISO 9001 Quality Management Guide

ISO 9004 Quality Management Guide

ISO IEC 20000 Service Management Guide

ISO 14001 Environmental Management Guide

ISO 13485 Medical Device Management Guide

AS9100 Aerospace Quality Management Guide

ISO 19011 Management System Auditing Guide

ISO 90003 Software Quality Management Guide

ISO 22000 2018 Food Safety Management Guide

ISO 22301 Business Continuity Management Guide

ISO 27000 Information Security Management Guide

OHSAS 18001 Occupational Health and Safety Guide

ISO 28000 Supply Chain Security Management Guide

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Updated on October 3, 2020. On the Web since May 25, 1997.

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