ISO 9000-3 1997 Standard in Plain English Guidelines for Applying ISO 9001 1994 to Computer Software |
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PAGE ONE OF TWO |
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ISO 9000-3 is now OBSOLETE. It has been replaced by ISO 90003. |
This web page
is based on the ISO 9000-3:1997 Quality Standard
published by the International Organization for Standardization.
It presents a detailed and
comprehensive interpretation of this
standard using language that is clear and easy to understand.
If you're looking for a
complete
interpretation of this
quality
management standard, you've come to the right place.
ISO prepared the ISO 9000-3:1997 quality
standard in order to help
companies to apply the ISO 9001:1994 standard to computer software.
Use ISO 9000-3 if you develop, supply, install, and maintain computer
software. ISO 9000-3:1997 is really an expanded version of the old
ISO 9001:1994 standard. ISO has simply copied the old text from
ISO 9001 and pasted it into the new version of ISO 9000-3, and
then added some new text that refers only to software.
4.1 Management responsibility |
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4.1.1 |
Define a policy that describes your organization's attitude
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4.1.2 |
Define the organizational structure that you will
4.1.2.1 Responsibility and authority Define quality system responsibilities, give quality system personnel
More specifically, this quality system
requirement
4.1.2.2 Resources Identify and provide the resources that people will need to manage,
4.1.2.3 Management representative Appoint a senior executive to manage your quality system and
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4.1.3 |
Define a
procedure that your senior managers can use
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4.2 Quality system |
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4.2.1 |
Develop a quality system and a manual that describes it.
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4.2.2 |
Develop and implement quality system procedures
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4.2.3 |
Develop
quality plans that show how you intend to fulfill quality
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Quality planning for software |
Develop quality plans to control your software development projects.
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4.3 Contract review |
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4.3.1 |
Develop and document procedures to coordinate the review
Develop and document procedures to coordinate the review of
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4.3.2
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Your contract review procedures should ensure that
all contractual
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Customer contract |
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Technical |
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Management contract review |
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Legal contract |
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4.3.3 |
Develop procedures which specify how customer contracts |
4.3.4 |
Develop a record keeping system that you can use to |
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4.4 Software development and design |
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4.4.1 |
Develop and document procedures to control the product
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Software development |
Control your software development project and make
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Software design |
Control your software design process and make
Design software that is:
Develop and document rules to control:
Apply configuration management techniques to
Train personnel in the use of such tools and techniques. |
4.4.2 |
Create design and development planning procedures.
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Software design and development planning |
Prepare a software development plan. Your plan should
Your software development plan should:
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4.4.3 |
Identify the groups who should be routinely involved in the
Make sure that your software development
Explain how all project participants will provide input.
Make sure that your customer has
Make sure that your customer representative has
Schedule joint progress reviews. You and
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4.4.4 |
Develop procedures to ensure that all design-input requirements
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Software |
Design input requirements should be specified by the customer.
Your design
input specification may address the
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4.4.5 |
Develop procedures to control design outputs.
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Software |
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4.4.6 |
Develop procedures that specify how design reviews should be
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Software design review |
Plan and perform design reviews for software development
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Software design review procedures |
Develop and document design review procedures.
Your design review procedures may also:
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4.4.7 |
Develop procedures that specify how design outputs, at every stage
These design verification procedures may also:
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Software design verification |
Verify design outputs by:
Maintain a record of design verifications.
Accept design outputs for subsequent use only if they have been |
4.4.8 |
Develop procedures that validate the assumption that your newly
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Software design validation |
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4.4.9 |
Develop procedures to ensure that all product design modifications are |
Software design changes |
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4.5 Document and data control |
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4.5.1 |
Develop procedures to control all the documents and data related
Identify all documents and data that must be controlled.
Develop procedures to control documents and data.
Use your procedures to control the following
Your procedures should control documents and data
Your procedures should control documents and data
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4.5.2 |
Develop procedures to review, approve, and manage
all
Develop procedures to control electronic documents
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4.5.3 |
Develop procedures to control changes to documents and data.
The procedures should also ensure that these review and approval |
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4.6 Purchasing requirements |
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4.6.1 |
Develop procedures to ensure that purchased products
(including |
Types of |
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4.6.2 |
Develop procedures to select, evaluate, monitor, and
These procedures should ensure that subcontractors
Make sure that quality records are kept which chronicle
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4.6.3 |
Develop procedures to ensure that your purchase order
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Purchasing data and documents related to software development |
Make sure that your purchasing documents:
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4.6.4 |
Develop procedures that allow you or your customers
4.6.4.1 Supplier verification at subcontractor's place When you must verify the acceptability of purchased products
4.6.4.2 Customer verification of subcontracted product When your customers wish to verify the acceptability of the
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4.7 Customer-supplied products |
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Protect customer supplied products |
Develop procedures to control products supplied to you
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Products and services supplied to you by your customers |
Control the following types of products, services, documents,
Define how customer supplied products,
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TO SEE SECTIONS 4.8 TO 4.20, PLEASE GO TO PAGE TWO |
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ISO 9000-3 is NOW OBSOLETE. It has been replaced by ISO 90003. |
Praxiom Research Group Limited help@praxiom.com 780-461-4514 |
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Updated on November 29, 2014. First published on July 9, 1998. |
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