ISO 9000-4 1993 in Plain EnglishGuidelines for Managing Product Dependability Programs |
ISO 9000-4 is OBSOLETE. See ISO 9001 2015 and ISO 9004 2009. |
This web page
is based on the ISO 9000-4:1993 Quality Standard
published by the International Organization for Standardization.
It presents an interpretation of this standard using language
that is simple and easy to understand.
ISO 9000-4 explains what a
Product Dependability Program is and
how it should be managed. Your organization should consider such
a Program if dependability is an important aspect of product quality.
Product dependability policy and objectives |
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Functions and resources |
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Dependability requirements and customer needs |
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Program review |
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Program documentation |
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Dependability measurement |
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Information system |
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Documents |
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Planning |
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Contract review |
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Dependability requirements |
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Design and maintenance |
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External products |
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Analysis and review |
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Verification and validation |
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Life-cycle costs |
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Customer support |
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Dependability improvement |
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Dependability feedback |
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ISO 9001 2015 in Plain English - ISO 9004 2009 in Plain English |
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Updated on November 29, 2014. First published on June 6, 1997. |
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