ISO first published its ISO 9001 standard in 1987 and later published an
updated version in 1994. In an effort to
address the changing needs of
its users, ISO again updated its standard in 2000 and 2008 and again
in 2015. The newest version
is known as ISO 9001 2015.
The ISO 9001 quality management standard
applies to areas such as
manufacturing, processing, servicing,
printing, forestry, electronics, steel,
food processing, legal
services, financial services, trucking, banking, retailing,
recycling, aerospace, construction, exploration, textiles,
oil and gas, pulp and paper, publishing,
petrochemicals, shipping, mining, energy,
plastics, metals, research, health care, hospitality, utilities,
aviation, machine tools, agriculture, government, education, recreation,
fabrication, sanitation, software development, consumer
instrumentation, computing, biotechnology,
chemicals, consulting, insurance etc.
ISO has two kinds of quality management
standards: requirements and
these two kinds of quality standards make up what is
known as the
ISO portfolio of quality management standards.
Requirements are the formal expectations
that you must meet if you wish
to be officially certified or
registered. They are compulsory. Guidelines, on the
hand, are suggestions and recommendations only. They are voluntary.
the past, ISO had three sets of quality requirements: ISO 9001, ISO
and ISO 9003. However, now there’s only one standard: ISO 9001
ISO 9002 and 9003 have been dropped.
In the past, ISO’s quality guidelines included ISO
8402, ISO 9000, ISO 9004,
ISO 10005, ISO 10011, ISO 10012, and ISO
10013. But most of these standards
have either changed or been
dropped. ISO 8402
1994 and ISO 9000 1994 have
been replaced by
ISO 9000 2015. And ISO 9004 2000 has
become ISO 9004 2009,
while the ISO 10011
series has been turned into ISO 19011.