OVERVIEW OF ISO 9002 1994

ISO 9002 is now obsolete. See ISO 9001 2015

Define quality policy
Develop quality plans
Develop servicing plans
Develop production plans
Develop installation plans
Develop audit plans
Define quality interactions
Define quality responsibilities
Distribute quality authorities
Clarify reporting relationships
Appoint quality system executive
Appoint quality system manager
Appoint internal quality auditors
Appoint product inspectors
Appoint quality system trainers
Develop record control procedures
Develop contract control procedures
Develop document control procedures
Develop data control procedures
Develop product delivery procedures
Develop product storage procedures
Develop product tracking procedures
Develop product handling procedures
Develop product packaging procedures
Develop product preservation procedures
Develop customer-supplied product procedures
Develop purchasing control procedures
Develop service control procedures
Develop production control procedures
Develop installation control procedures
Develop quality system review procedures
Develop quality system training procedures
Develop preventive action procedures
Develop corrective action procedures
Develop product inspection procedures
Develop internal quality audit procedures
Develop nonconforming product procedures
Develop inspection equipment control procedures
Develop inspection status control procedures
Develop statistical measurement procedures
Design a quality record keeping system
Develop a quality system manual
Document all quality system plans
Document all quality system policies
Document all quality system procedures
Design internal audit record keeping system
Design management review record keeping system
Design quality training record keeping system
Design product identity record keeping system
Design subcontractor record keeping system
Design contract review record keeping system
Design inventory record keeping system
Design calibration record keeping system
Design statistical data management system
Design inspections data management system
Design nonconformity record keeping system

ISO 9001 2015 Introduction

Quality Management Principles

Outline of ISO 9001 2015 Standard

Overview of ISO 9001 2015 Standard

ISO 9001 2015 versus ISO 9001 2008

Plain English ISO 9000 2015 Definitions

ISO's Process Approach in Plain English

ISO 9001 2015 Translated into Plain English

Plain English Quality Management Checklist

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Updated on January 12, 2015. First published in 1996.
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