ISO 9004-3 1993 in Plain English Guidelines for Managing the Quality of Processed Materials |
While the ISO 9004-3
standard discusses many useful concepts Also see the NEW ISO 9001 2015 quality management standard. |
This web page
is based on the ISO 9004-3:1993 quality standard
published by the International Organization for Standardization.
It presents a detailed interpretation of this standard using
language that is clear and easy to understand.
ISO prepared the
ISO 9004-3 guidelines to explain how
quality assurance
concepts can be applied to organizations that process materials. This web
page will summarize these guidelines by listing the main points. Much of
the
material in ISO 9004-3 repeats what we have already discussed
elsewhere
(see
ISO 9000-2 and
ISO
9004-1, for example). To avoid wasting your
time,
we have tried to minimize this repetition.
Processed materials |
Processed materials are tangible
products that result from |
Develop a quality policy and quality objectives |
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Develop a quality system |
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Develop a quality organizational structure |
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Document your quality system |
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Develop a quality plan |
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Develop an internal quality audit plan |
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Perform |
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Develop a management review procedure |
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Measure quality costs |
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Perform market research |
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Prepare a product brief |
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Develop a customer feedback system |
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Design your product |
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Appoint design review team |
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Develop a design review procedure |
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Perform a market readiness review |
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Control design changes |
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Re-evaluate products and processes |
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Authorize commercial production |
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Control purchasing |
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Control your purchasing documents |
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Control your suppliers |
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Develop quality assurance and verification agreements |
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Control incoming materials |
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Control production process |
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Develop process control procedures |
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Control incoming products |
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Control in-process materials |
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Verify final products |
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Control measurement process |
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Control nonconforming products |
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Correct or prevent product nonconformities |
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Develop |
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Control quality documents and records |
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Develop quality training, awareness, & recognition programs |
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Develop a product safety program |
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Control the use of statistical methods and techniques |
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Updated on November 29, 2014. First published on June 6, 1997. |
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