This page provides a short overview of ISO 19011 2011 Annex B.5.
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When conducting a
management system
audit, the information 1. Interviews 1.1. Interviews with employees 1.2. Interviews with other people 2. Observations 2.1. Observations of activities and processes 2.2. Observations of working environments 3. Documents 3.1. Policies, procedures, instructions, and objectives 3.2. Standards, specifications, contracts, and orders 3.3. Regulations, licenses, and permits 4. Records 4.1. Inspection, monitoring, and measurement results 4.2. Minutes of meetings and summaries of discussions 4.3. Completed forms and answers to interview questions 5. Data 5.1. Performance indicators and data summaries 5.2. Analyses, simulations, and modeling results 6. Plans 6.1. Sampling plans and procedures 6.2. Management plans and programs 7. Reports 7.1. Reports about external conditions 7.1.1. Customer feedback and supplier ratings 7.1.2. Surveys and measurements 7.2. Reports about internal conditions 7.2.1. Audit reports and inspection reports 7.2.2. Management review reports |
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Annex B.1: Applying Audit Methods Annex B.2: Doing Document Reviews Annex B.3: Carrying Out Audit Sampling Annex B.4: Preparing Working Documents Annex B.6: Visiting Auditee's Locations |
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Introduction to Auditing Standard Plain English Auditing Definitions Brief Overview of Auditing Standard ISO 19011 2011 Audit Assessment Tool |